Impressum
Legal information and company disclosure
Company Identification
Company Name and Legal Form
Cakra Murni
Commercial Cleaning Services (Private Limited Company)
Registered Business Address
Menara Palma
Jl. H.R. Rasuna Said Blok X-2
Jakarta 12950
Indonesia
Business Registration
Registered with the Ministry of Law and Human Rights
Republic of Indonesia
Business Registration Number: Available upon request
Tax Information
Tax Identification Number (NPWP): Available upon request
Registered with the Directorate General of Taxes, Indonesia
Official Contact Details
Email Address
General Inquiries: [email protected]
Service Requests: [email protected]
Emergency Contact: [email protected]
Telephone
Main Office: +62 21 5795 8423
Business Hours: Monday - Friday
8:00 AM - 6:00 PM WIB
Mailing Address
Cakra Murni
Menara Palma
Jl. H.R. Rasuna Said Blok X-2
Jakarta 12950, Indonesia
Online Contact
Website: www.cakramurni.id
Contact Form: Available on website
Response Time: Within 24 hours
Responsible Persons
Managing Director
Name: Budi Santoso
Position: Chief Executive Officer and Managing Director
Responsible for overall business operations, strategic direction, and legal compliance
Content Responsibility
Name: Dewi Kusuma
Position: Director of Communications
Responsible for website content, marketing materials, and public communications in accordance with Indonesian media law and advertising standards
Technical Responsibility
Name: Rizky Prasetyo
Position: Information Technology Manager
Responsible for website technical infrastructure, data security, and system maintenance
Data Protection Officer
Name: Siti Nurhaliza
Position: Compliance and Data Protection Officer
Responsible for ensuring compliance with Indonesian data protection regulations and handling privacy-related inquiries
Regulatory Information
Professional Licensing and Certifications
Cakra Murni operates as a licensed commercial cleaning service provider in Indonesia. Our business activities are conducted in accordance with:
- • Indonesian business licensing regulations for commercial cleaning services
- • Occupational health and safety standards for cleaning operations
- • Environmental regulations regarding cleaning chemicals and waste disposal
- • Labor laws governing employment practices and worker protection
Industry Affiliations
We maintain memberships and affiliations with:
- • Indonesian Association of Cleaning Service Providers
- • Jakarta Chamber of Commerce and Industry
- • Professional cleaning industry certification bodies
Liability Disclaimer
Content Liability
The content of our website has been compiled with meticulous care and to the best of our knowledge. However, we cannot assume any liability for the up-to-dateness, completeness, or accuracy of any of the pages. As service providers, we are liable for our own content on these pages under general laws. However, we are not obligated to monitor transmitted or stored third-party information or to investigate circumstances that indicate illegal activity. Obligations to remove or block the use of information under general laws remain unaffected.
External Links Disclaimer
Our website may contain links to external third-party websites over whose content we have no control. Therefore, we cannot assume any liability for these external contents. The respective provider or operator of the linked pages is always responsible for the content of those pages. The linked pages were checked for possible legal violations at the time of linking. No illegal content was identifiable at the time of linking. However, permanent monitoring of the content of the linked pages is not reasonable without concrete evidence of a legal violation. Upon notification of violations, we will remove such links immediately.
Copyright Notice
The content and works on these pages created by the site operators are subject to Indonesian copyright law. Duplication, processing, distribution, or any form of commercialization of such material beyond the scope of copyright law requires the prior written consent of its respective author or creator. Downloads and copies of this site are only permitted for private, non-commercial use. Insofar as the content on this site was not created by the operator, the copyrights of third parties are respected. Third-party content is identified as such. Should you become aware of a copyright infringement, please inform us accordingly. Upon notification of violations, we will remove such content immediately.
Limitation of Service Liability
While we strive to provide professional commercial cleaning services of the highest quality, specific service outcomes depend on various factors including property conditions, cooperation from facility management, and environmental factors. Information on this website about our services should be considered general in nature and does not constitute a guarantee of specific results. Service capabilities and availability may vary based on location and specific requirements.
Alternative Dispute Resolution
We are committed to resolving any disputes with our clients in a fair and efficient manner. In accordance with Indonesian consumer protection regulations, we participate in alternative dispute resolution procedures when appropriate.
For service-related disputes, we encourage clients to first contact our customer service department to seek resolution through direct communication. If a satisfactory resolution cannot be reached through direct discussion, parties may consider mediation or other alternative dispute resolution mechanisms before pursuing formal legal action.
For questions about dispute resolution procedures or to initiate a complaint, please contact our Customer Relations Manager at [email protected] or +62 21 5795 8423.
This Impressum was last updated: November 15, 2025